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Orders & Support
View FaqWe’re here to ensure your shopping experience is smooth and enjoyable. If you have any questions or need assistance with an order, our support team is ready to help.
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Shipping & Returns
View FaqWe want you to love your purchase! Our shipping process is quick and reliable, with options that fit your needs. If for any reason you’re not completely satisfied, our simple returns process makes it easy to return items.
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Product Info
View FaqExplore the unique features of each product in our collection. From high-quality materials to thoughtful design, we provide detailed information to help you make the best choice.
Support FAQs
Orders & Support
How can I place an order?
Ordering is simple and unhurried. Browse the shop, select the pieces that resonate with you, and add them to your cart. Checkout will guide you through shipping and payment, and once your order is placed, we’ll take it from there
What payment methods do you accept?
We accept major credit and debit cards, as well as other secure payment options available at checkout. All payments are processed safely and securely.
How long will it take to receive my order?
Most in-stock items ship within 3–5 business days. Delivery times vary depending on your location and whether your item is shipped from our studio or printed by one of our trusted production partners. You’ll receive tracking information as soon as your order is on its way.
Can I track my order?
Yes. Once your order ships, you’ll receive an email with tracking details so you can follow its journey to you.
What if I have questions or need assistance with my order?
We’re always happy to help. If something feels unclear or you need support, reach out through our Contact page or email us at hello@articellocreative.com. We’ll respond as thoughtfully and promptly as possible.
Support FAQs
Shipping & Returns
Do you offer international shipping?
At this time, we primarily ship within the United States. If you’re outside the U.S. and interested in an order, feel free to contact us and we’ll do our best to explore options.
How long does shipping take?
Shipping times depend on the item and destination. Orders shipped from our home studio in Oakland, MD typically arrive within 3–7 business days. Print-on-demand items may ship separately and can take slightly longer.
What is your return or exchange policy?
We do not accept returns or exchanges unless an item arrives damaged during shipping. If something arrives in less-than-perfect condition, please reach out and we’ll make it right.
How do I report a damaged item?
Email us at hello@articellocreative.com within 7 days of delivery, including your order number and a photo of the damage. We’ll take care of the rest.
What if there's an issue with the quality?
Some items are printed by trusted production partners, and quality matters deeply to us. If something doesn’t feel right, please contact us. We stand behind the work that carries our name.
Product FAQs
Product Info
What kinds of products do you offer?
Articello Creative offers thoughtfully designed paper goods, stickers, and visual pieces rooted in reflection, intention, and lived experience. These are not instructions… they are reminders.
What are your stickers made of?
Our stickers are vinyl, die-cut, and in varying sizes. They’re durable, high-quality, and designed to last on laptops, notebooks, water bottles, and more.
Are your products handmade?
Some items are created and shipped directly from our home studio, while others are produced in small batches or through trusted print partners. Every piece is designed with care and reviewed for quality before it reaches you.
Are your designs original?
Yes. All Articello Creative designs are original works. Select pieces are copyright protected, and all are created with intention and care.
Can I purchase items as gifts?
Absolutely. Our pieces make meaningful, thoughtful gifts for friends, loved ones, and yourself. If you’re sending something directly to someone else, feel free to add a note at checkout.
Do you offer wholesale pricing?
Yes. Wholesale pricing is available for select products and partners.
For details, minimums, and ordering information, please visit our Wholesale Information page or reach out using the contact form. We’re happy to talk it through.
Do you accept custom or commissioned work?
We do, on a limited basis.
If you’re interested in a custom or commissioned piece… something thoughtful, original, or made with intention… you can learn more on our Commissioned Work page or contact us to start a conversation.
Why do some items ship separately?
Some Articello Creative pieces are printed and fulfilled by trusted print-on-demand partners, while others ship directly from our studio in Oakland, MD.
Because of this, items in the same order may arrive in separate packages. Each piece is produced with care, and we work closely with our partners to ensure quality across everything we create.
Still have a question?
We're happy to help. Reach out anytime.
